Cookies policy
This Cookies Policy is part of the Legal Notice and Privacy Policy of www.livvohotels.com, owned by LIVVO HOTEL GROUP, S.L.U. Accessing and navigating through the website www.livvohotels.com, or the use of its services, implies the acceptance of the website’s Terms of Use.
This website uses cookies for two purposes: to provide basic functionality and to improve the service by analysing anonymous site usage statistics. You can change your cookie settings at any time by clicking on the icon at the bottom right.
This website is owned by:
- Registered name: LIVVO HOTEL GROUP, S.L.U.
- CIF: B-76122118
- Address: Avenida Ansite, nº 3, 1º, CP 35011, Las Palmas de Gran Canaria, provincia de Las Palmas (SPAIN)
- Telephone: +34 928 240 038
- E-mail: administracion@livvohotels.com
1. What is a cookie?
A cookie is a small text file that is stored in your browser when you visit almost any webpage. Its function is to enable the website to remember your visit when you return to browse that page. Cookies usually store information of a technical nature, such as personal preferences, content personalisation, usage statistics, links to social networks, access to user accounts, etc.
The purpose of the cookie is to adapt the content of the website to your profile and needs. Without cookies, the services offered by any webpage would be significantly reduced.
1.1 What is a cookie not?
A cookie is not a virus, or a Trojan horse, or a worm, or spam, or spyware, and it doesn’t open pop-up windows.
2. Types of Cookies
Cookies can be classified into categories according to various criteria. However, the same cookie may be included in more than one category.
2.1 According to the entity that manages the Cookie
Depending on who manages the computer or domain that sends the cookies, they can be defined as first-party or third-party cookies.
- First-party cookies: those that are sent to the user’s terminal from the computer or domain managed by the owner of the service requested by the user.
- Third-party cookies: those that are sent to the user’s terminal from a computer or domain other than the one that provides the service requested by the user. These cookies are managed by another entity.
2.2 According to the time during which they remain active
Depending on the time that cookies remain active in the user’s terminal, it is possible to distinguish between session cookies and persistent cookies.
- Session cookies: collect data while the user is accessing a website and is destroyed when it is closed.
- Persistent cookies: remain stored in the user’s terminal; their data can be managed for a period of time defined by the party responsible for the cookie, which can range from a few minutes to several years.
2.3 According to their purpose
Depending on the time that cookies remain active in the user’s terminal, it is possible to distinguish between session cookies and persistent cookies.
- Technical cookies: allow navigation through a web page, platform or application and the use of its various options or services, such as controlling traffic and data communication, identifying the session, accessing areas of restricted access, remembering the elements of an order, etc.
- Personalisation cookies: allow the user to access the service with some predefined general characteristics in the user’s terminal such as language, browser type, region from which they access the service, etc.
- Analysis cookies: allow the party responsible for them to monitor and analyse the behaviour of the users of the websites to which they are linked. The information collected can be used to measure the activity of web pages, applications or platforms and to create user navigation profiles, to make improvements to the service.
- Advertising cookies: allow the management of the advertising spaces that the party responsible for the service has included on a website, application or platform through which the service requested by the user is provided.
- Behavioural advertising cookies: allow the effective management of the advertising spaces that the party responsible for the service has included on the website, application or platform through which the requested service is provided. The information stored by these cookies allows the creation of a user profile which allows personalised advertising to be displayed.
3. Use of cookies by www.livvohotels.com
The website www.livvohotels.com uses cookies for two purposes: to provide basic functionality and to improve the service by analysing anonymous statistics on the use of the site. If you disable cookies your browsing of this website may not be optimal and/or some of its features may not work properly. You can change your cookie settings at any time.
3.1 First-party cookies
Our website uses the following first-party cookies:
- LIVVOCONSENT: remembers the acceptance of our cookies policy to avoid displaying the cookies banner on all pages of the site.
| Name | Provider | Expiry | Function |
| LIVVOCONSENT | www.livvohotels.com | 1 year | Remember your acceptance of the use of cookies when browsing this website. |
3.2 Third-party cookies
This website uses or links to the following third party services: Google Tag Manager, Google Analitycs and Youtube (*), owned by Google, Inc; the booking engine owned by Global Obi S.L.U; Markitea and Anaclic owned by Golubo S.L.
The Google Tag Manager service generates statistics that allow us to analyze how users use the website.
The Google Analytics service generates statistics that allow us to analyze how users use the website.
| Name | Provider | Expiry | Function |
| Anaclic Cookies | |||
| _pk_id | www.livvohotels.com | 1 year (approx.) | Analysis of site visits with Piwik. This tells us about the origin of the visits, their duration, if the site works correctly, and so on. |
| _pk_ses.* | www.livvohotels.com | Session (30 minutes) | Measures the duration of the visit, which pages of the site have been visited by each user, and so on. |
| _pk_uid | www.tycserver.com | 1 year (approx.) | Allows measurement of user behaviour with the web booking engine, collects search information in an anonymised form. |
| Markitea cookies | |||
| uid | www.adform.net | 60 days (approx.) | user's unique identifier |
| C | www.adform.net | 60 days (approx.) | Identifies whether the user has accepted cookies. |
| Google Analitycs Cookies | |||
| _ga | .livvohotels.com | 2 years (approx.) | Google Analitycs; for more information, consult their Data Protection Policy. |
| _gid | .livvohotels.com | 1 day | Google Analitycs; for more information, consult their Data Protection Policy. |
| Google Tag Manager Cookies | |||
| _gat_gtag_* | .livvohotels.com | Session | Google Analitycs; for more information, consult their Data Protection Policy. |
| Youtube Cookies | |||
| APISID | Youtube | 2 years (approx.) | Only if you are registered with your Google ID. Personalise your preferences when viewing YouTube videos embedded in our website. For more information, consult the Google Cookies Policy. |
| CONSENT | Youtube | 1 year (approx.) | Only if you are registered with your Google ID. Personalise your preferences when viewing YouTube videos embedded in our website. For more information, consult the Google Cookies Policy. |
| HSID | Youtube | 2 years (approx.) | Only if you are registered with your Google ID. Personalise your preferences when viewing YouTube videos embedded in our website. For more information, consult the Google Cookies Policy. |
| PREF | Youtube | 1 year (approx.) | Only if you are registered with your Google ID. Personalise your preferences when viewing YouTube videos embedded in our website. For more information, consult the Google Cookies Policy. |
| SAPISID | Youtube | 2 years (approx.) | Only if you are registered with your Google ID. Personalise your preferences when viewing YouTube videos embedded in our website. For more information, consult the Google Cookies Policy. |
| SID | Youtube | 2 years (approx.) | Only if you are registered with your Google ID. Personalise your preferences when viewing YouTube videos embedded in our website. For more information, consult the Google Cookies Policy. |
| SSID | Youtube | 2 years (approx.) | Only if you are registered with your Google ID. Personalise your preferences when viewing YouTube videos embedded in our website. For more information, consult the Google Cookies Policy. |
| VISITOR_INFO1_LIVE | Youtube | 15 days (approx.) | Only if you are registered with your Google ID. Personalise your preferences when viewing YouTube videos embedded in our website. For more information, consult the Google Cookies Policy. |
| Meta cookies | |||
| xs | .facebook.com | 3 months | Store a unique session ID. |
| sb | .facebook.com | 2 years | Save Browser Details. |
| precense | .facebook.com | 1 year | Manage ad display frequency. |
| fr | .facebook.com | 3 months | Enable ad serving or retargeting |
| datr | .facebook.com | 2 years | Provide fraud prevention |
| c_user | .facebook.com | 90 days | Store a unique user ID |
| Booking engine cookies | |||
| _ga | booking.livvohotels.com | 2 years (approx.) | This cookie name is associated with Google Universal Analytics, which is a significant update to Google's most widely used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a customer identifier. It is included in every page request on a site and is used to calculate visitor, session and campaign data for site analytics reporting. |
| _gid | .livvohotels.com | 1 day | Google Analytics sets this cookie. It stores and updates a unique value for each page visited and is used to count and track page views. |
| NewDispoParams | booking.livvohotels.com | 1 month | Cookie used to store the user's availability search data |
| sessionid | booking.livvohotels.com | 1 Hour | This is a very generic cookie name that may have different purposes on different sites, but will generally be some kind of anonymous session identifier. |
| csrftoken | booking.livvohotels.com | 1 Year | This cookie is associated with the Django web development platform for Python. It is designed to help protect a site against a particular type of software attack on web forms |
| partner | booking.livvohotels.com | 1 Year | Cookie used to know if the customer comes from a partner site |
| partner_opts_cookie | booking.livvohotels.com | 1 Year | Cookie used to know if the customer came from a campaign |
| bc_customer_data | booking.livvohotels.com | 1 Year | Cookie used to identify registered users and retain their information throughout browsing and retrieve it if they leave the website and re-enter |
| bc_company_name | booking.livvohotels.com | 1 Year | Cookie used to identify registered users and retain their information throughout browsing and retrieve it if they leave the website and re-enter |
| roi_currency | booking.livvohotels.com | 1 Year | Used to remember the selected currency |
| mobilis_cart | booking.livvohotels.com | 1 Year | Serves to store the booking data that the user saves in the cart in the mobile version |
4. Cookie settings
You can configure your browser to allow or reject the use of cookies. Below, we offer a series of links that explain how cookies are managed according to your preferred browser.
- Mozilla Firefox: Cookies: information that websites store on your computer and Enable and disable cookies that websites use to track your preferences.
- Google Chrome: Delete, enable and manage cookies.
- Internet Explorer: Delete and manage cookies.
- Opera: Opera Help: Cookies.
- Safari: Safari for macOS Sierra: Manage cookies and website data with Safari and Delete Safari history and cookies on your iPhone, iPad or iPod touch.